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SSIG-IT

3CX MCP Server

by SSIG-IT

search_contacts

Search across contacts using name, company, or phone number. Returns details such as email, department, and title.

Instructions

Use this when the user asks about contacts or the phonebook: 'find contact Mueller', 'search for Acme', 'who has number 0731...'. Searches across FirstName, LastName, CompanyName, Business phone, and PhoneNumber. Returns: Id, FirstName, LastName, CompanyName, PhoneNumber, Business, Email, Department, Title. For exact phone number matching (ignoring formatting), use find_contact_by_phone instead.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queryYesSearch term, e.g. a name like 'Mueller', a company like 'Acme', or a phone number like '0731'
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided; description discloses search scope and return fields but lacks details on case sensitivity, match type (partial/exact), or performance characteristics.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Concise, front-loaded with usage guidance, structured logically with no unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given single parameter, no output schema, and sibling tools, description covers essential context; minor gap on read-only hint or limitations.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage 100% with clear parameter description; tool description adds no new info beyond schema, baseline 3.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states the tool searches contacts by name, company, or phone number, listing searched fields and return fields, and distinguishes from sibling tool find_contact_by_phone.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly says 'Use this when the user asks about contacts or the phonebook' with examples, and specifies when to use alternative for exact phone matching.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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