find_queues
Search call queues by number or name with fuzzy matching. Retrieve queue details including agents, polling strategy, and timeout settings.
Instructions
Use this when the user asks about call queues: 'show all queues', 'find support queue', 'which queue is 802?'. Searches by queue number or name with fuzzy matching. Returns: Id, Number, Name, IsRegistered, PollingStrategy, Agents (with login status), RingTimeout, MaxWaitTime. Use get_queue_agents for detailed agent info on a specific queue.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| query | Yes | Queue number or queue name to search for. | |
| top | No | Maximum number of matching queues to return. |