search_contacts
Search Autotask contacts to find contact details and IDs for ticket filtering, with optional company and active filters. Supports fuzzy, exact, and wildcard matching.
Instructions
Search for contacts (account contacts) in Autotask.
This tool searches the Autotask contacts database. It's useful for finding contact information, looking up contact IDs for filtering ticket searches, or exploring contacts associated with a specific company.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | Page number (default: 1, starts at 1) | |
| query | No | Search query (optional, returns all if not provided). Searches contact names. | |
| per_page | No | Results per page (default: 25, max: 100) | |
| company_id | No | Optional filter by company/account ID (from search_companies) | |
| match_type | No | Search match type (default: "fuzzy") - "fuzzy": Handles typos and partial matches (recommended) - "exact": Exact match only - "wildcard": SQL wildcard matching (% and _) | fuzzy |
| active_only | No | Filter for active contacts only (default: true) |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |