list_tickets
List tickets in a queue with optional search and pagination. Retrieve open or closed tickets, each with a link to its web UI page.
Instructions
List tickets in a queue. Returns open tickets by default; set closed=true for closed tickets. Supports search and pagination. Each ticket includes a link to its page in the web UI.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | Page number (default: 1) | |
| limit | No | Max results per page (default: 50) | |
| queue | Yes | Queue ID | |
| closed | No | List closed tickets instead of open ones (default: false) | |
| search | No | Search term matched against subject and submitter email |