hit-mcp
Server Configuration
Describes the environment variables required to run the server.
| Name | Required | Description | Default |
|---|---|---|---|
| HIT_BASE_URL | Yes | Base URL of your HIT instance (e.g. https://support.example.com) | |
| HIT_API_TOKEN | Yes | Bearer token, base64(username:apitoken) from HIT's apitokens table |
Capabilities
Features and capabilities supported by this server
| Capability | Details |
|---|---|
| tools | {
"listChanged": true
} |
Tools
Functions exposed to the LLM to take actions
| Name | Description |
|---|---|
| list_queuesA | List all support queues the authenticated user has access to |
| list_ticketsA | List tickets in a queue. Returns open tickets by default; set closed=true for closed tickets. Supports search and pagination. Each ticket includes a link to its page in the web UI. |
| get_ticketA | Get full details of a single ticket including description, priority, due date, and a link to the web UI |
| list_templatesB | List ticket templates available in a queue |
Prompts
Interactive templates invoked by user choice
| Name | Description |
|---|---|
No prompts | |
Resources
Contextual data attached and managed by the client
| Name | Description |
|---|---|
No resources | |
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