wb_return_answer
Resolve Wildberries return claims by selecting the appropriate action: approve with defect check, take item back, auto-refund, or reject using WB templates or custom comments.
Instructions
Answer a return claim. action strictly from the claim's actions[]: approve1 (defect check at WB), approve2 (take the item back), autorefund1 (refund without return), reject1/reject2/reject3 (WB refusal templates), rejectcustom (needs comment) (ответ на возврат).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| action | Yes | ||
| comment | No | for rejectcustom | |
| claim_id | Yes |