update_incident
Modify and manage existing incidents in ServiceNow by updating fields like assigned user, priority, state, close code, and work notes to streamline incident resolution processes.
Instructions
Update an existing incident in ServiceNow
Input Schema
Name | Required | Description | Default |
---|---|---|---|
params | Yes |
Input Schema (JSON Schema)
You must be authenticated.
Other Tools from ServiceNow MCP Server
- activate_workflow
- add_change_task
- add_comment
- add_file_to_changeset
- add_group_members
- add_workflow_activity
- approve_change
- commit_changeset
- create_article
- create_catalog_category
- create_category
- create_change_request
- create_changeset
- create_group
- create_incident
- create_knowledge_base
- create_script_include
- create_user
- create_workflow
- deactivate_workflow
- delete_script_include
- delete_workflow_activity
- get_article
- get_catalog_item
- get_change_request_details
- get_changeset_details
- get_optimization_recommendations
- get_script_include
- get_user
- get_workflow_activities
- get_workflow_details
- list_articles
- list_catalog_categories
- list_catalog_items
- list_categories
- list_change_requests
- list_changesets
- list_incidents
- list_knowledge_bases
- list_script_includes
- list_users
- list_workflows
- list_workflow_versions
- move_catalog_items
- publish_article
- publish_changeset
- reject_change
- remove_group_members
- reorder_workflow_activities
- resolve_incident
- submit_change_for_approval
- update_article
- update_catalog_category
- update_catalog_item
- update_change_request
- update_changeset
- update_group
- update_incident
- update_script_include
- update_user
- update_workflow
- update_workflow_activity
Related Tools
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