create_knowledge_base

Create a knowledge base in ServiceNow with customizable workflows, managers, and ownership. Define titles, descriptions, and publication or retirement processes for efficient knowledge management.

Instructions

Create a new knowledge base in ServiceNow

Input Schema

Name	Required	Description	Default
`params`	Yes

Input Schema (JSON Schema)

{
  "$defs": {
    "CreateKnowledgeBaseParams": {
      "description": "Parameters for creating a knowledge base.",
      "properties": {
        "description": {
          "anyOf": [
            {
              "type": "string"
            },
            {
              "type": "null"
            }
          ],
          "default": null,
          "description": "Description of the knowledge base",
          "title": "Description"
        },
        "managers": {
          "anyOf": [
            {
              "type": "string"
            },
            {
              "type": "null"
            }
          ],
          "default": null,
          "description": "Users who can manage this knowledge base",
          "title": "Managers"
        },
        "owner": {
          "anyOf": [
            {
              "type": "string"
            },
            {
              "type": "null"
            }
          ],
          "default": null,
          "description": "The specified admin user or group",
          "title": "Owner"
        },
        "publish_workflow": {
          "anyOf": [
            {
              "type": "string"
            },
            {
              "type": "null"
            }
          ],
          "default": "Knowledge - Instant Publish",
          "description": "Publication workflow",
          "title": "Publish Workflow"
        },
        "retire_workflow": {
          "anyOf": [
            {
              "type": "string"
            },
            {
              "type": "null"
            }
          ],
          "default": "Knowledge - Instant Retire",
          "description": "Retirement workflow",
          "title": "Retire Workflow"
        },
        "title": {
          "description": "Title of the knowledge base",
          "title": "Title",
          "type": "string"
        }
      },
      "required": [
        "title"
      ],
      "title": "CreateKnowledgeBaseParams",
      "type": "object"
    }
  },
  "properties": {
    "params": {
      "$ref": "#/$defs/CreateKnowledgeBaseParams"
    }
  },
  "required": [
    "params"
  ],
  "title": "create_knowledge_baseArguments",
  "type": "object"
}

ServiceNow MCP Server

create_knowledge_base

Instructions

Input Schema

Input Schema (JSON Schema)

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