resolve_incident
Automate incident resolution in ServiceNow by specifying the incident ID, resolution code, and notes. Streamline workflows and ensure accurate incident closure directly through the ServiceNow MCP Server.
Instructions
Resolve an incident in ServiceNow
Input Schema
Name | Required | Description | Default |
---|---|---|---|
params | Yes |
Input Schema (JSON Schema)
You must be authenticated.
Other Tools from ServiceNow MCP Server
- activate_workflow
- add_change_task
- add_comment
- add_file_to_changeset
- add_group_members
- add_workflow_activity
- approve_change
- commit_changeset
- create_article
- create_catalog_category
- create_category
- create_change_request
- create_changeset
- create_group
- create_incident
- create_knowledge_base
- create_script_include
- create_user
- create_workflow
- deactivate_workflow
- delete_script_include
- delete_workflow_activity
- get_article
- get_catalog_item
- get_change_request_details
- get_changeset_details
- get_optimization_recommendations
- get_script_include
- get_user
- get_workflow_activities
- get_workflow_details
- list_articles
- list_catalog_categories
- list_catalog_items
- list_categories
- list_change_requests
- list_changesets
- list_incidents
- list_knowledge_bases
- list_script_includes
- list_users
- list_workflows
- list_workflow_versions
- move_catalog_items
- publish_article
- publish_changeset
- reject_change
- remove_group_members
- reorder_workflow_activities
- resolve_incident
- submit_change_for_approval
- update_article
- update_catalog_category
- update_catalog_item
- update_change_request
- update_changeset
- update_group
- update_incident
- update_script_include
- update_user
- update_workflow
- update_workflow_activity
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