change_to_stage
Navigate to any valid stage within a case workflow by specifying the case ID, stage ID, and eTag. Optimize case progression and manage concurrent modifications with efficient stage switching.
Instructions
Change to a specified stage of a case based on stageID passed. Allows navigation to any valid stage (primary, alternate) within a case workflow.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| caseID | Yes | Full case handle (e.g., "MYORG-SERVICES-WORK S-293001"). Must be a complete case identifier including spaces and special characters. | |
| cleanupProcesses | No | Whether to clean up the processes, including assignments, of the stage being switched away from. Default is true. Set to false to opt out of this cleanup feature. | |
| eTag | Yes | eTag unique value representing the most recent save date time (pxSaveDateTime) of the case. Required for optimistic locking to prevent concurrent modifications. Obtained from previous case operations. | |
| stageID | Yes | Stage ID to navigate to (e.g., "PRIM1", "ALT1"). Must be a valid stage identifier for the case type. | |
| viewType | No | Type of view data to return. "none" returns no UI resources (default), "form" returns form UI metadata in read-only review mode, "page" returns full page UI metadata in read-only review mode. | none |