add_case_followers
Enable users to follow a case by adding multiple followers with unique IDs, ensuring notifications and updates on case progress are received efficiently.
Instructions
Add multiple followers to a work object. Allows users to follow a case to receive notifications and updates about case progress.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| caseID | Yes | Full case handle (case ID) to add followers to. Example: "OSIEO3-DOCSAPP-WORK T-561003". Must be a complete case identifier including spaces and special characters. | |
| users | Yes | Array of user objects to add as followers to the case. Each user object should contain user identification information. |
Input Schema (JSON Schema)
{
"properties": {
"caseID": {
"description": "Full case handle (case ID) to add followers to. Example: \"OSIEO3-DOCSAPP-WORK T-561003\". Must be a complete case identifier including spaces and special characters.",
"type": "string"
},
"users": {
"description": "Array of user objects to add as followers to the case. Each user object should contain user identification information.",
"items": {
"properties": {
"ID": {
"description": "User identifier of the person to add as a follower. This is the unique identifier for the user in the Pega system.",
"type": "string"
}
},
"required": [
"ID"
],
"type": "object"
},
"minItems": 1,
"type": "array"
}
},
"required": [
"caseID",
"users"
],
"type": "object"
}