send_ticket_reply
Send a response to a Freshservice ticket by specifying the ticket ID, message body, and optional details like CC/BCC emails and sender information.
Instructions
Send reply to a ticket in Freshservice.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| bcc_emails | No | ||
| body | Yes | ||
| cc_emails | No | ||
| from_email | No | ||
| ticket_id | Yes | ||
| user_id | No |