update_agent
Modify agent details in Freshservice, including email, department IDs, time zone, and background information, to ensure accurate and up-to-date records.
Instructions
Update the agent details in the Freshservice.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| address | No | ||
| agent_id | Yes | ||
| background_information | No | ||
| can_see_all_tickets_from_associated_departments | No | ||
| department_ids | No | ||
| No | |||
| language | No | ||
| location_id | No | ||
| occasional | No | ||
| reporting_manager_id | No | ||
| scoreboard_level_id | No | ||
| time_format | No | ||
| time_zone | No |