update_agent
Modify agent details in Freshservice, including email, department IDs, time zone, and background information, to ensure accurate and up-to-date records.
Instructions
Update the agent details in the Freshservice.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| address | No | ||
| agent_id | Yes | ||
| background_information | No | ||
| can_see_all_tickets_from_associated_departments | No | ||
| department_ids | No | ||
| No | |||
| language | No | ||
| location_id | No | ||
| occasional | No | ||
| reporting_manager_id | No | ||
| scoreboard_level_id | No | ||
| time_format | No | ||
| time_zone | No |
Input Schema (JSON Schema)
{
"properties": {
"address": {
"default": null,
"title": "address",
"type": "string"
},
"agent_id": {
"title": "agent_id",
"type": "string"
},
"background_information": {
"default": null,
"title": "background_information",
"type": "string"
},
"can_see_all_tickets_from_associated_departments": {
"default": null,
"title": "can_see_all_tickets_from_associated_departments",
"type": "string"
},
"department_ids": {
"default": null,
"title": "department_ids",
"type": "string"
},
"email": {
"default": null,
"title": "email",
"type": "string"
},
"language": {
"default": null,
"title": "language",
"type": "string"
},
"location_id": {
"default": null,
"title": "location_id",
"type": "string"
},
"occasional": {
"default": null,
"title": "occasional",
"type": "string"
},
"reporting_manager_id": {
"default": null,
"title": "reporting_manager_id",
"type": "string"
},
"scoreboard_level_id": {
"default": null,
"title": "scoreboard_level_id",
"type": "string"
},
"time_format": {
"default": null,
"title": "time_format",
"type": "string"
},
"time_zone": {
"default": null,
"title": "time_zone",
"type": "string"
}
},
"required": [
"agent_id"
],
"title": "update_agentArguments",
"type": "object"
}