update_agent
Modify agent details in Freshservice, including email, time zone, department IDs, and reporting manager, to ensure accurate and up-to-date agent information.
Instructions
Update the agent details in the Freshservice.
Input Schema
Name | Required | Description | Default |
---|---|---|---|
address | No | ||
agent_id | Yes | ||
background_information | No | ||
can_see_all_tickets_from_associated_departments | No | ||
department_ids | No | ||
No | |||
language | No | ||
location_id | No | ||
occasional | No | ||
reporting_manager_id | No | ||
scoreboard_level_id | No | ||
time_format | No | ||
time_zone | No |