Printer MCP Server

{ "id": "hp-m527f", "manufacturer": "HP", "model": "LaserJet Enterprise MFP M527f", "series": "LaserJet Enterprise", "formFactor": "departmental", "type": "laser", "color": false, "functions": ["print", "copy", "scan", "fax"], "specifications": { "printSpeed": { "mono": 45 }, "printResolution": { "max": "1200x1200 dpi" }, "firstPageOut": { "mono": 6.5 }, "duty": { "monthly": 300000, "recommended": 20000 }, "paperHandling": { "inputCapacity": 650, "outputCapacity": 500, "maxInputCapacity": 2300, "duplexing": "standard", "paperSizes": ["A4", "A5", "A6", "Letter", "Legal", "Executive", "Envelopes"], "paperWeights": "60-256 g/m²" }, "memory": "1.5 GB", "processor": "1.2 GHz", "connectivity": ["Ethernet", "USB 2.0", "Wi-Fi (optional)"], "networkProtocols": ["TCP/IP", "IPv4", "IPv6", "SNMPv3", "IPP", "WSD"], "dimensions": { "width": 508, "depth": 558, "height": 700, "weight": 43, "unit": "mm", "weightUnit": "kg" }, "powerConsumption": { "operating": "695 watts", "standby": "17.9 watts", "sleep": "1.8 watts" } }, "sales": { "msrp": 2500, "currency": "USD", "streetPrice": 1200, "targetMarket": ["Enterprise", "Large Workgroups", "Departments"], "sellingPoints": [ "High-speed 45 PPM printing", "Maximum duty cycle of 300,000 pages/month", "Enterprise-grade security features", "Large paper capacity up to 2,300 sheets", "Easy IT management via EWS" ], "competitiveAdvantages": [ "Industry-leading reliability and uptime", "Simple backup/restore configuration", "Extensive HP fleet management ecosystem", "Lower cost per page than competitors" ], "idealFor": [ "Busy departments needing high-volume printing", "Organizations with in-house IT teams", "Companies preferring self-managed printer fleets", "Secure document processing environments" ] }, "costs": { "consumables": { "tonerCartridges": { "black": { "partNumber": "CF287A (87A)", "yield": 9000, "cost": 89 } }, "fuserKit": { "partNumber": "F2G76A", "yield": 225000, "cost": 299 }, "maintenanceKit": { "partNumber": "F2G76A", "yield": 225000, "cost": 299 } }, "costPerPage": { "mono": 0.0099 } }, "setup": { "unboxing": [ "Remove all packing materials and protective tape", "Remove the imaging drum shipping lock", "Install toner cartridge (CF287A)", "Load paper in tray 2", "Connect power cable" ], "initialSetup": [ "Power on the device", "Select language and region on control panel", "Configure date and time settings", "Run the initial calibration page", "Install paper in all required trays" ], "networkSetup": { "ethernet": [ "Connect RJ-45 cable to the network port", "On control panel, navigate to Setup > Network > Wired (Ethernet)", "Configure IP settings (DHCP or Static IP)", "Print network configuration page to verify", "Access EWS at http://[printer-ip] to complete setup" ], "wifi": [ "Requires optional HP Jetdirect 3000w NFC/Wireless Accessory", "Install the wireless accessory in the device", "Navigate to Setup > Network > Wireless on control panel", "Select your network SSID and enter password", "Confirm connection and print network config page" ] }, "webInterface": { "accessUrl": "http://[printer-ip]", "defaultCredentials": { "username": "admin", "password": "no password (blank) - must be set on first login" }, "certificateWarning": "Enterprise models support HTTPS with certificate upload. HTTP is default until certificate configured.", "accessSteps": [ "Print network configuration: Press OK button > Reports > Configuration/Status > Network Summary", "Note the IP address from printed page", "Open web browser to http://[printer-ip]", "HP Embedded Web Server (EWS) loads", "Set admin password on first access (required for security)", "Navigate via tabs: Status, General, Scan/Digital Send, Copy, Fax, Security, Networking" ] }, "driverInstallation": { "windows10": "Download HP LaserJet Enterprise MFP M527 PCL6 driver from hp.com/support. Use HP Easy Start for guided installation or extract driver and add via Devices & Printers. For enterprise deployment, use HP Universal Print Driver (UPD) with print server. Driver supports pull printing and secure release features. Install HP JetAdvantage Security Manager for fleet management.", "windows11": "Fully compatible with Windows 11. Download same driver as Windows 10 from hp.com/support. Windows 11 may auto-detect via WSD but enterprise features require full driver. Use HP Universal Print Driver for simplified management across printer fleet. Supports Windows Hello for secure release.", "mac": "Download macOS driver from hp.com/support (version 5.1 or later for Big Sur+). Add via System Settings > Printers & Scanners. Select M527f and install HP software if prompted. Supports AirPrint for basic printing. Full scanning requires HP Scan software. Compatible with Apple Silicon (M1/M2/M3 via Rosetta 2).", "linux": "Install HPLIP 3.21.12 or later from hplip.sourceforge.net. For Ubuntu/Debian: 'sudo apt install hplip hplip-gui'. For RHEL/Fedora: 'sudo dnf install hplip'. Run 'hp-setup' for GUI setup or 'hp-setup -i' for interactive. Configure via CUPS at localhost:631. PPD file: HP-LaserJet_Enterprise_MFP_M527-ps.ppd. Scanning via hp-scan or SANE interface.", "driverDownloads": { "windows": "https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-enterprise-mfp-m527-series/7089222", "mac": "https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-enterprise-mfp-m527-series/7089222", "linux": "https://developers.hp.com/hp-linux-imaging-and-printing", "universal": "https://support.hp.com/us-en/drivers/selfservice/hp-universal-print-driver-series/1145748" } }, "backupRestore": { "systemBackup": { "procedure": [ "Access HP Embedded Web Server at http://[printer-ip]", "Login with admin credentials", "Navigate to Security tab > General Security", "Scroll to 'Save/Restore Settings'", "Click 'Backup Device Settings'", "Select configuration items: Network, Email, Folder, Fax, Security, Device settings", "Check 'Include sensitive data' to backup passwords (requires admin password)", "Click 'Save' to download .gz backup file", "Store file securely with date/version (e.g., M527f_config_2024-11-16.gz)" ], "fileFormat": ".gz compressed archive", "location": "Downloads to local computer - critical for disaster recovery" }, "systemRestore": { "procedure": [ "Access HP EWS and login as admin", "Navigate to Security > General Security", "Scroll to 'Save/Restore Settings'", "Click 'Choose File' under Restore Device Settings", "Select previously saved .gz backup file", "Enter admin password if backup contained sensitive data", "Click 'Restore'", "Printer processes restore (may take 3-5 minutes)", "Device automatically reboots", "Verify all settings after reboot via configuration page" ], "prerequisites": [ "Backup must be from same model series (M527)", "Firmware version should match or be newer than backup", "Admin password required for encrypted backups", "No print jobs should be queued", "Document any custom port or protocol settings separately" ] }, "addressBookBackup": { "procedure": [ "Access HP EWS > Scan/Digital Send tab", "Navigate to Address Book section", "Click 'Export' button", "Choose export format: CSV or LDIF (CSV recommended)", "Select address book types: Quick Sets, Email addresses, Network Folders, Fax contacts", "Click 'Export' to download", "Save as: M527f_AddressBook_2024-11.csv" ], "fileFormat": "CSV or LDIF", "location": "Downloads to local computer" }, "addressBookRestore": { "procedure": [ "Access HP EWS > Scan/Digital Send", "Navigate to Address Book", "Click 'Import' button", "Select file format (CSV or LDIF)", "Choose import action: Merge with existing or Replace all", "Click 'Browse' and select saved CSV/LDIF file", "Map CSV columns if necessary", "Click 'Import' to restore contacts", "Verify entries in address book after import" ], "prerequisites": [ "CSV must have proper headers (Name, Email, Fax, etc.)", "Address book capacity: 100 entries per type", "LDAP entries cannot be imported (configured separately)", "Test with small sample before full import" ] } }, "scanDestinations": { "scanToEmail": { "requirements": [ "SMTP server address and port number", "SMTP authentication credentials (if required)", "Valid 'From' email address for device", "Network connectivity to mail server", "Firewall allows outbound SMTP (port 25/465/587)" ], "smtpConfiguration": [ "Access HP EWS > Scan/Digital Send tab", "Click 'Email' in left navigation", "Click 'Setup' under Email/SMTP Server Setup", "Enter SMTP Gateway: smtp.office365.com (Office 365) or smtp.gmail.com (Gmail)", "Set SMTP Port: 25 (standard), 465 (SSL), or 587 (TLS/STARTTLS)", "Check 'Always use secure connection' for SSL/TLS", "Enable 'SMTP Server Requires Authentication' if needed", "Enter Authentication Username (full email address)", "Enter Authentication Password (use app-specific password for Gmail)", "Set 'Default From Address' (device sender email)", "Optional: Set 'Default Reply-to Address'", "Click 'Apply' to save configuration" ], "authenticationSetup": [ "Office 365: smtp.office365.com port 587, STARTTLS, use licensed mailbox account", "Gmail: smtp.gmail.com port 587, enable 2-Step Verification and create App Password", "Exchange on-premise: Internal server address, port 25 or 587, use mailbox account", "For port 465: Check 'Always use SSL/TLS'", "For port 587: Check 'Use STARTTLS'", "Some SMTP servers require matching From address and auth account", "Test relay permissions from printer IP address" ], "testProcedure": [ "In Email Setup page, enter test recipient", "Click 'Send Test Email' button", "Check recipient inbox (may take 1-2 minutes)", "If failed, review Event Log: General > Service tab > Event Log", "Common failures: Wrong port, auth not enabled, incorrect credentials, firewall blocking", "Test from device control panel: Scan > E-mail > enter address > Send" ] }, "scanToFolder": { "requirements": [ "Windows network folder (SMB/CIFS share)", "Valid domain or local account credentials with write access", "UNC path format: \\\\\\\\server\\\\share\\\\folder", "SMB v1, v2, or v3 support (v2+ recommended)", "Firewall allows SMB (ports 137-139, 445)" ], "smbConfiguration": [ "Access HP EWS > Scan/Digital Send tab", "Click 'Network Folder' in left navigation", "Click 'Create' to add new folder destination", "Enter Display Name (shown on control panel)", "Enter Network Path: \\\\\\\\fileserver\\\\scans\\\\departmentname", "Choose Authentication: Use device credentials or Prompt user", "For device credentials: Enter Domain\\\\Username (e.g., CORP\\\\scanuser)", "Enter Password for account", "Set File Settings: File name prefix/suffix, date/time format", "Choose File Type: PDF, JPEG, or TIFF (PDF recommended)", "Set Quality: 200 dpi (normal) or 300 dpi (high quality)", "Click 'Test Folder' to verify connection", "Save destination" ], "ftpConfiguration": [ "HP M527f does not support FTP natively for scanning", "Use Network Folder (SMB) or Email for scan-to destinations", "FTP available for firmware updates only", "Consider third-party scan workflow solutions for FTP requirement" ], "authenticationSetup": [ "Active Directory: Format DOMAIN\\\\username (e.g., CONTOSO\\\\scanservice)", "Local account: Format SERVERNAME\\\\username (e.g., FILESERVER\\\\scanner)", "Verify account has write permissions to target folder", "Check both Share permissions (Security tab in folder properties) AND NTFS permissions", "Test by manually creating file in folder from another computer using same credentials", "For user-prompted auth: Users enter their own credentials at scan time", "Best practice: Use dedicated service account for device credentials method" ], "testProcedure": [ "In Network Folder Setup, click 'Test Folder Connection'", "Verify 'Test Successful' or review error message", "Common errors: Access denied (check permissions), Path not found (verify UNC path), Host not found (check DNS/server name)", "Perform test scan from control panel", "Touch 'Scan' on home screen", "Select configured network folder destination", "Load document in ADF or on glass", "Touch 'Scan' and verify file appears in folder", "Check file can be opened and contains expected content" ] }, "scanToUsb": { "requirements": [ "USB 2.0 flash drive (USB 3.0 backward compatible)", "FAT32 file system (exFAT and NTFS also supported)", "Minimum 100MB free space recommended", "Front USB port (right side of control panel)" ], "procedure": [ "Format USB drive as FAT32 for universal compatibility (exFAT for files >4GB)", "Insert USB drive into front panel USB port", "Control panel displays 'USB Device Detected'", "Touch 'Scan' on control panel home screen", "Select 'USB Drive' as destination", "Choose scan preset or customize settings", "Settings: Color/Grayscale, Resolution (200-600 dpi), File type (PDF/JPEG/TIFF)", "Select Simplex (1-sided) or Duplex (2-sided) scanning", "Load document in ADF tray or place on scanner glass", "Touch 'Start' to begin scanning", "Wait for scan completion message", "Do not remove USB drive until 'Scan Complete' displayed", "Files saved with timestamp: Scan_2024-11-16_143022.pdf" ], "supportedFormats": [ "PDF (multi-page, default)", "PDF/A (archival standard)", "Searchable PDF (with OCR if enabled)", "JPEG (single page, compressed)", "TIFF (single or multi-page, uncompressed)" ] } }, "configPages": { "meterPage": "Press and hold OK button for 5 seconds to print supplies status page showing page counts", "configPage": "Navigate to Reports menu on control panel > Configuration/Status Pages > Configuration Page", "networkConfigPage": "Reports menu > Configuration/Status Pages > Network Summary or Jetdirect Page", "webInterface": "Enter the printer's IP address in a web browser (e.g., http://192.168.1.100) to access the Embedded Web Server (EWS)" }, "commonIssues": [ "If network connection fails, verify DHCP is enabled on network or manually assign static IP", "If print quality is poor after unboxing, run cleaning cycle from control panel", "Update firmware via EWS after initial setup for best performance", "Configure scan-to-email by setting up SMTP server in EWS > Scan/Digital Send > Email Setup" ] }, "troubleshooting": { "commonErrors": [ { "code": "49.XX.XX", "description": "Firmware error", "severity": "critical", "causes": [ "Corrupt print job", "Firmware bug", "Network communication issue", "Incompatible driver" ], "solutions": [ "Turn printer off and back on", "Clear all print jobs from queue", "Update printer firmware to latest version", "Ensure correct PCL6 or PS driver is installed", "Check network cable connections" ] }, { "code": "13.XX.XX", "description": "Paper jam in specified location", "severity": "warning", "causes": [ "Paper loaded incorrectly", "Damaged or wrinkled paper", "Foreign object in paper path", "Worn pickup rollers" ], "solutions": [ "Open indicated access door and carefully remove jammed paper", "Check paper quality and reload properly in tray", "Inspect paper path for obstructions", "Replace pickup roller kit if jams are frequent" ], "partsNeeded": ["F2G68A Pickup Roller Kit"] }, { "code": "50.X Fuser Error", "description": "Fuser malfunction", "severity": "critical", "causes": [ "Fuser at end of life", "Fuser power supply failure", "Main controller board issue" ], "solutions": [ "Power cycle the printer", "Check fuser page count (should be replaced at ~225k pages)", "Replace fuser maintenance kit", "If error persists, contact HP support for controller board diagnosis" ], "partsNeeded": ["F2G76A Fuser Maintenance Kit"] }, { "code": "10.92.XX", "description": "Supply memory error", "severity": "warning", "causes": [ "Non-HP toner cartridge", "Toner cartridge memory chip error", "Cartridge not fully seated" ], "solutions": [ "Remove and reseat toner cartridge", "Clean cartridge memory contacts with lint-free cloth", "Replace with genuine HP toner cartridge", "Update printer firmware" ] } ], "paperJams": [ { "location": "Tray 2", "accessInstructions": [ "Pull out Tray 2 completely from the device", "Look for jammed paper at the back of the tray area" ], "clearanceSteps": [ "Remove all paper from Tray 2", "Gently pull out any jammed paper in the direction of paper path", "Check for torn pieces of paper and remove completely", "Reload paper correctly, ensuring guides are snug against paper stack", "Reinsert tray fully into device" ], "prevention": [ "Use only paper within 60-256 g/m² specification", "Do not overfill trays (max line indicator)", "Fan paper before loading to prevent static", "Store paper in climate-controlled environment" ] }, { "location": "Fuser Area", "accessInstructions": [ "Open the rear access door (labeled with red handle)", "If fuser is hot, wait 20 minutes for cooling" ], "clearanceSteps": [ "Locate green release levers on fuser", "Lift levers and gently pull paper straight out", "Do not use sharp objects to remove paper", "Close rear door firmly", "Check fuser for damage if jams recur" ], "prevention": [ "Avoid using damaged or wrinkled paper", "Ensure fuser maintenance kit is replaced at rated interval", "Do not print heavy cardstock beyond specifications" ] }, { "location": "Duplex Unit", "accessInstructions": [ "Open rear access door", "Locate the duplex unit (two-sided printing path)" ], "clearanceSteps": [ "Press green release tabs on duplex unit", "Pull duplex unit partially out", "Remove jammed paper carefully", "Push duplex unit back in until it clicks", "Close rear door" ], "prevention": [ "Use only duplex-compatible paper weights", "Do not use pre-punched or heavily textured paper for duplex", "Clean duplex rollers monthly in high-volume environments" ] } ], "qualityIssues": [ { "issue": "Faded or light prints", "symptoms": ["Text appears washed out", "Graphics lack density"], "causes": ["Low toner", "Toner save mode enabled", "Defective toner cartridge"], "solutions": [ "Check toner level via control panel or EWS", "Disable EconoMode in print driver settings", "Remove toner cartridge, shake gently, and reinstall", "Replace toner cartridge if at end of life", "Run cleaning page from control panel" ] }, { "issue": "Vertical black lines or streaks", "symptoms": ["Consistent black lines down the page", "Streaks in same location"], "causes": ["Dirty transfer roller", "Damaged imaging drum", "Toner spillage"], "solutions": [ "Print cleaning page from Reports menu", "Inspect transfer roller for toner buildup and clean if needed", "Check toner cartridge for leaks", "Replace transfer roller if cleaning doesn't help", "If issue persists, replace imaging drum" ] }, { "issue": "Toner smudging or smearing", "symptoms": ["Toner rubs off easily", "Smears when touched"], "causes": ["Fuser temperature too low", "Wrong paper type setting", "Defective fuser"], "solutions": [ "Verify correct paper type is selected in driver and control panel", "Run fuser test from diagnostics menu", "Update firmware to latest version", "Replace fuser if at end of life (225k pages)", "Ensure using paper within weight specifications" ] } ], "networkIssues": [ { "issue": "Cannot connect to printer on network", "symptoms": ["Printer not visible", "Ping fails", "Cannot access EWS"], "diagnosticSteps": [ "Print network configuration page from control panel", "Verify IP address is on correct subnet", "Check that Ethernet cable is securely connected", "Test with different Ethernet cable and port", "Verify network switch port is active" ], "solutions": [ "If using DHCP, check DHCP server has available addresses", "Assign static IP address via control panel if DHCP fails", "Disable any firewall blocking printer communication", "Update Jetdirect firmware via EWS", "Reset network settings to factory defaults and reconfigure" ] }, { "issue": "Scan to email not working", "symptoms": ["Email fails to send", "SMTP authentication errors"], "diagnosticSteps": [ "Verify SMTP server address and port in EWS", "Test SMTP server connectivity from another device", "Check if SMTP requires authentication", "Review email send logs in EWS" ], "solutions": [ "In EWS, go to Scan/Digital Send > Email Setup", "Configure SMTP gateway (e.g., smtp.gmail.com:587)", "Enable SMTP authentication and enter credentials", "For Office 365, use smtp.office365.com port 587 with TLS", "Ensure firewall allows outbound SMTP traffic", "Test by sending to internal email address first" ] } ], "generalMaintenance": [ { "task": "Replace toner cartridge", "frequency": "Every 9,000 pages (CF287A) or 18,000 pages (CF287X)", "procedure": [ "Open front door of printer", "Pull out old toner cartridge by handle", "Remove new cartridge from package", "Rock cartridge gently 5-6 times to distribute toner", "Remove protective tape from cartridge", "Insert cartridge until it clicks into place", "Close front door" ], "partsNeeded": ["CF287A (9k yield) or CF287X (18k yield)"] }, { "task": "Replace fuser maintenance kit", "frequency": "Every 225,000 pages or when 'Replace Maintenance Kit' message appears", "procedure": [ "Order genuine HP maintenance kit F2G76A", "Power off printer and unplug", "Wait 30 minutes for fuser to cool completely", "Open rear door and remove old fuser unit", "Install new fuser unit from kit", "Replace transfer roller and pickup rollers per kit instructions", "Reset maintenance counter via control panel: Administration > Manage Supplies > Reset Supplies" ], "partsNeeded": ["F2G76A Maintenance Kit"] }, { "task": "Clean ADF pickup rollers", "frequency": "Monthly for high-volume scanning environments", "procedure": [ "Open ADF cover", "Locate white pickup rollers", "Dampen lint-free cloth with water", "Wipe rollers to remove dirt and debris", "Allow to dry completely", "Run test scan to verify pickup" ] }, { "task": "Firmware updates", "frequency": "Quarterly or when issues arise", "procedure": [ "Access EWS via web browser", "Navigate to General > Device Information", "Note current firmware version", "Go to hp.com/support and search for M527f firmware", "Download latest firmware .rfu file", "In EWS, go to General > Firmware Update", "Upload .rfu file and apply update", "Printer will reboot automatically" ] } ] }, "firmware": { "latest": "2409081_052819", "releaseDate": "2024-09-08", "updateProcedure": "Access EWS > General > Firmware Update. Upload .rfu file from hp.com/support" }, "warranty": { "standard": "1 year onsite warranty", "extendedOptions": [ "HP 3-year Next Business Day Onsite Support (U9LV4E)", "HP 4-hour response 24x7 support (U9LV6E)", "HP Managed Print Services with supplies included" ] }, "certifications": ["ENERGY STAR", "EPEAT Gold", "Blue Angel"], "releaseDate": "2016-09" }