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epson-ecotank-et5850.json•25.8 kB
{
"id": "epson-et5850",
"manufacturer": "Epson",
"model": "EcoTank Pro ET-5850",
"series": "EcoTank Pro",
"formFactor": "desktop",
"type": "inkjet",
"color": true,
"functions": ["print", "copy", "scan", "fax"],
"specifications": {
"printSpeed": {
"mono": 25,
"color": 25
},
"printResolution": {
"max": "4800x2400 dpi"
},
"firstPageOut": {
"mono": 7,
"color": 7
},
"duty": {
"monthly": 45000,
"recommended": 3000
},
"paperHandling": {
"inputCapacity": 550,
"outputCapacity": 150,
"maxInputCapacity": 550,
"duplexing": "standard",
"paperSizes": ["A4", "Letter", "Legal", "Executive", "Envelopes", "4x6", "5x7"],
"paperWeights": "64-300 g/m²"
},
"memory": "512 MB",
"connectivity": ["Ethernet", "Wi-Fi", "Wi-Fi Direct", "USB 2.0"],
"networkProtocols": ["TCP/IP", "IPv4", "IPv6", "IPP", "WSD", "Bonjour"],
"dimensions": {
"width": 445,
"depth": 538,
"height": 367,
"weight": 11.4,
"unit": "mm",
"weightUnit": "kg"
},
"powerConsumption": {
"operating": "15 watts",
"standby": "5.4 watts",
"sleep": "1.3 watts"
}
},
"sales": {
"msrp": 849,
"currency": "USD",
"streetPrice": 799,
"targetMarket": ["Small Office", "Home Office", "Small Workgroups"],
"sellingPoints": [
"Revolutionary ultra-low cost per page",
"Cartridge-free printing with supersized ink tanks",
"Up to 2 years of ink included in box",
"High-volume capacity for SOHO device",
"Professional photo quality color output"
],
"competitiveAdvantages": [
"Replacement ink bottles cost $79.99 for full set (14,000 pages)",
"Equivalent cost: $0.006/page for color printing",
"87% lower printing costs vs. cartridge inkjets",
"No expensive cartridges to buy every month",
"Fast 25 PPM speed beats most SOHO inkjets",
"Extremely low power consumption vs. laser printers"
],
"idealFor": [
"Small businesses printing 500-3000 pages/month",
"Home offices needing professional color printing",
"Organizations wanting to eliminate cartridge costs",
"Businesses prioritizing environmental sustainability",
"Users needing both document and photo printing"
]
},
"costs": {
"consumables": {
"tonerCartridges": {
"black": {
"partNumber": "T542120 (Black)",
"yield": 7500,
"cost": 19.99
},
"cyan": {
"partNumber": "T542220 (Cyan)",
"yield": 6500,
"cost": 19.99
},
"magenta": {
"partNumber": "T542320 (Magenta)",
"yield": 6500,
"cost": 19.99
},
"yellow": {
"partNumber": "T542420 (Yellow)",
"yield": 6500,
"cost": 19.99
}
},
"maintenanceKit": {
"partNumber": "T04D100 Maintenance Box",
"yield": 50000,
"cost": 15.99
}
},
"costPerPage": {
"mono": 0.003,
"color": 0.006
}
},
"setup": {
"unboxing": [
"Remove all packing materials and protective tape",
"Remove ink tank caps (do not discard - save for transport)",
"Fill ink tanks with included bottles (colors are labeled)",
"Load paper in rear specialty tray and lower cassette",
"Connect power cable and USB cable (if needed)"
],
"initialSetup": [
"Power on printer",
"Select language on LCD panel",
"Initial ink charging will begin (takes ~20 minutes)",
"DO NOT turn off during ink charging process",
"After charging complete, select network setup",
"Print test page to verify operation"
],
"networkSetup": {
"ethernet": [
"Connect Ethernet cable to RJ-45 port on back",
"Press Home button on control panel",
"Navigate to Setup > Network Settings > Wired LAN Setup",
"Select Auto (DHCP) or Manual for static IP",
"Print network status sheet to confirm",
"Access web interface at http://[printer-ip]"
],
"wifi": [
"Press Home > Setup > Network Settings > Wi-Fi Setup",
"Select Wi-Fi Setup Wizard",
"Choose your network SSID from list",
"Enter Wi-Fi password using on-screen keyboard",
"Confirm connection",
"Alternatively use WPS: Press WPS button on router, then select WPS on printer"
]
},
"webInterface": {
"accessUrl": "http://[printer-ip]",
"defaultCredentials": {
"username": "Not required",
"password": "Optional - set via Epson Web Config > Administrator Settings"
},
"certificateWarning": "HTTP only (no HTTPS on consumer EcoTank models)",
"accessSteps": [
"Print Network Status: Home > Setup > Network Settings > Print Status Sheet",
"Note IP address",
"Navigate to http://[printer-ip] in browser",
"Epson Web Config loads (no password required initially)",
"Configure settings, monitor ink, setup scan destinations"
]
},
"driverInstallation": {
"windows10": {
"procedure": [
"Visit epson.com/support, search ET-5850",
"Download Drivers and Utilities Combo Package",
"Run installer as Administrator",
"Select Network or Wireless connection",
"Auto-discover or enter IP manually",
"Install printer driver and Epson Scan 2",
"Test print and scan"
],
"notes": ["AirPrint-compatible", "Epson Smart Panel app recommended"]
},
"windows11": {
"procedure": [
"Visit epson.com/support, search ET-5850",
"Download combo package for Windows 11",
"Run as administrator",
"Select connection type",
"Complete installation",
"Grant Windows 11 permissions"
],
"notes": ["Windows 11 22H2+ supported", "Epson Connect for cloud printing"]
},
"mac": {
"procedure": [
"Use AirPrint (macOS 11+) or download driver from epson.com",
"Install DMG package if using full driver",
"Add via System Settings > Printers & Scanners",
"Select ET-5850 or use AirPrint",
"Install Epson Scan 2 for scanning features"
],
"notes": ["Apple Silicon (M1/M2/M3) supported", "AirPrint for basic functions"]
},
"linux": {
"procedure": [
"Visit download.ebz.epson.net/dsc/search/01/search/?OSC=LX",
"Download DEB (Ubuntu/Debian) or RPM (Fedora/RHEL)",
"Install via package manager",
"Configure via CUPS at localhost:631",
"Add ET-5850 via IPP or auto-discovery"
],
"notes": ["Ubuntu 20.04+ supported", "CUPS 2.0+ required", "IPP Everywhere compatible"]
},
"driverDownloads": [
{"os": "Windows 10/11", "url": "https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-EcoTank-ET-5850/s/SPT_C11CJ60201"},
{"os": "macOS", "url": "https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-EcoTank-ET-5850/s/SPT_C11CJ60201"},
{"os": "Linux", "url": "https://download.ebz.epson.net/dsc/search/01/search/?OSC=LX"}
]
},
"backupRestore": {
"systemBackup": {
"procedure": [
"Access Epson Web Config at http://[printer-ip]",
"Navigate to Product Security or Settings",
"Click Export Settings",
"Save configuration file (.epson or .xml)",
"Includes network, email, scan destinations"
],
"fileFormat": ".epson or .xml",
"location": "Local computer download"
},
"systemRestore": {
"procedure": [
"Access web interface",
"Navigate to Import Settings",
"Select backup file",
"Click Import/Restore",
"Device may reboot to apply settings"
],
"prerequisites": ["Valid backup file", "Same firmware version recommended"]
},
"addressBookBackup": {
"procedure": [
"Web Config > Contacts",
"Export as CSV",
"Includes email and scan destinations"
],
"fileFormat": ".csv"
},
"addressBookRestore": {
"procedure": [
"Web Config > Contacts > Import",
"Select CSV file",
"Choose Overwrite or Append mode",
"Click Import"
],
"fileFormat": ".csv with Name, Email headers"
}
},
"scanDestinations": {
"scanToEmail": {
"requirements": ["SMTP server", "Authentication credentials", "Network connectivity"],
"smtpConfiguration": [
"Web Config > Email Settings",
"Enter SMTP server (smtp.gmail.com or smtp.office365.com)",
"Port: 587 (TLS) or 465 (SSL)",
"Authentication: LOGIN",
"Enter username and password",
"Set sender address",
"Test email"
],
"authenticationSetup": [
"Office 365: smtp.office365.com:587, STARTTLS",
"Gmail: smtp.gmail.com:587, app password with 2FA"
]
},
"scanToFolder": {
"requirements": ["SMB share or FTP server", "Write permissions"],
"smbConfiguration": [
"Web Config > Scan to Network",
"Add destination profile",
"Enter path: \\\\\\\\server\\\\share\\\\folder",
"Username: DOMAIN\\\\user",
"Enter password",
"Test connection"
],
"ftpConfiguration": [
"Web Config > Scan to FTP",
"Enter FTP server and credentials",
"Passive mode recommended"
]
},
"scanToUsb": {
"requirements": ["FAT32 or exFAT USB drive"],
"procedure": [
"Insert USB drive",
"Touch Scan to USB",
"Choose settings (PDF, resolution, color)",
"Press Start",
"Eject USB before removing"
],
"supportedFormats": ["PDF", "JPEG", "TIFF"]
}
},
"configPages": {
"meterPage": "Press Home > Setup > Maintenance > Print Head Nozzle Check to see ink levels and page counts",
"configPage": "Press Home > Setup > Network Settings > Print Status Sheet for full configuration details",
"networkConfigPage": "Press Home > Setup > Network Settings > Print Network Status to get detailed network info",
"webInterface": "Enter printer IP address in web browser (find IP on status sheet). Default admin access requires no password initially."
},
"commonIssues": [
"If ink does not charge initially, ensure tank caps were removed and tanks are filled to upper line",
"For best print quality, run nozzle check and cleaning from Maintenance menu after setup",
"Configure Scan to Email using EpsonNet Config utility or web interface",
"Install Epson Smart Panel app for mobile printing and monitoring"
]
},
"troubleshooting": {
"commonErrors": [
{
"code": "Ink tank is not installed correctly",
"description": "Ink tank cap or seal not removed",
"severity": "warning",
"causes": [
"Ink tank cap still in place",
"Air seal not punctured",
"Tank not pushed in fully"
],
"solutions": [
"Remove ink tank from printer",
"Ensure orange cap is removed from tank",
"Check that tank seal is punctured (press down firmly when inserting)",
"Reinsert tank until it clicks into place",
"Close ink tank cover firmly"
]
},
{
"code": "Paper Jam",
"description": "Paper misfeed",
"severity": "warning",
"causes": [
"Paper loaded incorrectly",
"Too much paper in tray",
"Curled or damp paper",
"Foreign object in paper path"
],
"solutions": [
"Turn off printer",
"Remove all paper from input tray",
"Open rear cover and remove jammed paper gently",
"Check paper path for obstructions or torn pieces",
"Reload paper correctly, ensuring guides touch edges",
"Do not overfill paper tray (max 550 sheets)",
"Use fresh, dry paper stored properly"
]
},
{
"code": "Printhead cleaning required / Print quality poor",
"description": "Nozzles clogged or misaligned",
"severity": "warning",
"causes": [
"Dried ink in nozzles from infrequent use",
"Print head misalignment",
"Low ink levels",
"Wrong paper type setting"
],
"solutions": [
"Run nozzle check: Home > Maintenance > Print Head Nozzle Check",
"If gaps in pattern, run head cleaning: Maintenance > Print Head Cleaning",
"Run power cleaning if regular cleaning doesn't help (uses more ink)",
"Realign print head: Maintenance > Print Head Alignment",
"Ensure correct paper type is selected in driver settings",
"For severe clogs, let printer sit powered on overnight to run auto-maintenance"
]
},
{
"code": "Parts inside your printer are at the end of their service life",
"description": "Maintenance box full",
"severity": "info",
"causes": [
"Maintenance box has absorbed maximum waste ink (50,000 pages)"
],
"solutions": [
"Order replacement T04D100 maintenance box",
"Open maintenance box cover (right side of printer)",
"Remove old maintenance box and replace with new",
"Close cover - counter will reset automatically",
"Dispose of old box per local regulations"
],
"partsNeeded": ["T04D100 Maintenance Box"]
}
],
"paperJams": [
{
"location": "Paper Cassette",
"accessInstructions": [
"Pull out paper cassette completely",
"Look for paper stuck at rear of cassette opening"
],
"clearanceSteps": [
"Remove all paper from cassette",
"Check for damaged or curled sheets",
"Look inside printer opening for jammed paper",
"Remove jammed sheets carefully without tearing",
"Fan paper stack to prevent static",
"Reload paper and ensure guides are snug",
"Reinsert cassette completely"
],
"prevention": [
"Use paper within 64-300 g/m² specification",
"Store paper in sealed package until use",
"Do not overfill cassette beyond max line",
"Ensure paper is flat, not curled or folded"
]
},
{
"location": "Rear Paper Feed / Output Area",
"accessInstructions": [
"Open rear access cover",
"Look for jammed paper in output path"
],
"clearanceSteps": [
"Gently pull jammed paper from rear",
"If resistance is felt, try pulling from front output tray instead",
"Remove all torn pieces of paper",
"Check rear feed rollers for debris",
"Close rear cover until it clicks",
"Turn printer on and test"
],
"prevention": [
"Use correct paper type setting in driver",
"Clean feed rollers monthly: Maintenance > Paper Guide Cleaning",
"Avoid printing on damp or wrinkled paper"
]
},
{
"location": "Inside Printer (Duplex Unit)",
"accessInstructions": [
"Open scanner unit (lift top)",
"Look for paper in duplex path"
],
"clearanceSteps": [
"Carefully lift scanner lid",
"Remove any visible paper from print path",
"Check duplex (two-sided) path for stuck sheets",
"Remove paper gently to avoid tearing",
"Lower scanner lid and test print"
],
"prevention": [
"Use 64-105 g/m² paper for duplex printing",
"Avoid using photo paper for duplex",
"Ensure duplex setting enabled in driver when printing both sides"
]
}
],
"qualityIssues": [
{
"issue": "Banding (horizontal lines)",
"symptoms": ["Horizontal white or colored bands", "Uneven color distribution"],
"causes": ["Clogged nozzles", "Print head misalignment", "Low ink levels"],
"solutions": [
"Run nozzle check pattern",
"Perform print head cleaning (up to 3 times if needed)",
"Run print head alignment",
"Check ink levels and refill if low",
"For persistent issues, run Power Cleaning cycle"
]
},
{
"issue": "Blurry or smeared prints",
"symptoms": ["Fuzzy text", "Ink smudging", "Unclear images"],
"causes": ["Wrong paper type", "Wet ink not drying", "Dirty paper path"],
"solutions": [
"Verify correct paper type selected in driver (Plain, Photo, etc.)",
"Use Epson genuine paper for best results",
"Increase drying time in driver settings",
"Run paper guide cleaning: Maintenance > Paper Guide Cleaning",
"Check that paper is dry and stored properly"
]
},
{
"issue": "Colors incorrect or missing",
"symptoms": ["Wrong colors", "Color cast", "Missing color entirely"],
"causes": ["Empty or low ink tank", "Clogged nozzles", "Wrong ICC profile"],
"solutions": [
"Check all ink tank levels - refill if needed",
"Run nozzle check to identify clogged colors",
"Perform head cleaning for affected colors only",
"Verify color management settings in application and driver",
"For photos, use Epson color profiles",
"Ensure 'Grayscale' mode is not enabled in driver"
]
},
{
"issue": "Paper curling or wrinkling",
"symptoms": ["Output paper curled", "Waves or wrinkles in prints"],
"causes": ["High ink coverage", "Humid environment", "Wrong media type"],
"solutions": [
"Use higher quality paper for heavy ink coverage",
"Select correct paper type in driver",
"Store printed pages under flat object to flatten",
"Reduce ink density in driver settings",
"Use paper immediately after opening sealed package",
"Ensure environment is 10-35°C, 20-80% RH"
]
}
],
"networkIssues": [
{
"issue": "Cannot connect to Wi-Fi",
"symptoms": ["Wi-Fi setup fails", "Cannot find network", "Connection drops"],
"diagnosticSteps": [
"Print network status sheet to check current state",
"Verify Wi-Fi is enabled on printer",
"Check router is broadcasting SSID",
"Ensure printer is within range of router"
],
"solutions": [
"Restart router and printer",
"Move printer closer to router",
"Ensure using 2.4GHz network (printer may not support 5GHz)",
"Disable MAC filtering temporarily on router",
"Reset network settings: Setup > Restore Default Settings > Network Settings",
"Use WPS method for easy setup if router supports it",
"Update printer firmware via USB connection first"
]
},
{
"issue": "Scan to email not working",
"symptoms": ["Scan fails to send", "SMTP errors", "Authentication failures"],
"diagnosticSteps": [
"Access printer web interface via browser",
"Navigate to email server settings",
"Test SMTP server from computer"
],
"solutions": [
"Configure via EpsonNet Config utility (Windows) or web interface",
"Enter SMTP server: e.g., smtp.gmail.com port 587",
"Enable authentication and enter email credentials",
"For Gmail, use App Password not regular password",
"For Office 365: smtp.office365.com port 587 with TLS",
"Set sender email address",
"Test by scanning to own email address",
"Check firewall allows outbound port 587/25"
]
},
{
"issue": "Mobile printing not working",
"symptoms": ["Epson iPrint can't find printer", "AirPrint not available"],
"diagnosticSteps": [
"Verify printer and mobile device on same network",
"Check printer shows 'Ready' status",
"Restart printer and mobile device"
],
"solutions": [
"Ensure Wi-Fi is enabled and connected on printer",
"Install Epson Smart Panel app (iOS/Android)",
"For AirPrint: Printer should auto-discover on iOS devices",
"Update printer firmware for latest mobile printing support",
"Disable Wi-Fi isolation/AP isolation on router",
"Use Epson Print Enabler on Android devices",
"For Windows, use Epson Print and Scan app from Microsoft Store"
]
}
],
"generalMaintenance": [
{
"task": "Refill ink tanks",
"frequency": "Black: ~7,500 pages, Color: ~6,500 pages each",
"procedure": [
"Purchase Epson T542 series ink bottles",
"Open ink tank cover",
"Match bottle color to tank (Black, Cyan, Magenta, Yellow)",
"Remove cap from tank",
"Insert bottle tip into tank opening",
"Squeeze bottle gently to fill to upper line",
"Do not overfill past upper line",
"Replace tank cap",
"Close tank cover",
"No counter reset needed - tracks ink by level"
],
"partsNeeded": ["T542120 Black", "T542220 Cyan", "T542320 Magenta", "T542420 Yellow"]
},
{
"task": "Print head cleaning",
"frequency": "As needed when print quality degrades, or monthly if printer used infrequently",
"procedure": [
"Press Home on control panel",
"Navigate to Maintenance > Print Head Cleaning",
"Select colors to clean (All Colors recommended)",
"Press Start - process takes 1-2 minutes",
"Run nozzle check afterward to verify improvement",
"Repeat up to 3 times if needed",
"If still clogged, use Power Cleaning (uses more ink)"
]
},
{
"task": "Print head alignment",
"frequency": "After every 3-4 head cleanings or when output is misaligned",
"procedure": [
"Load plain paper in cassette",
"Press Home > Maintenance > Print Head Alignment",
"Select alignment type (usually Auto)",
"Printer will print and scan alignment sheet automatically",
"Wait for completion message",
"Print test page to verify alignment"
]
},
{
"task": "Replace maintenance box",
"frequency": "Every 50,000 pages or when prompt appears",
"procedure": [
"Order T04D100 maintenance box",
"Locate maintenance box cover on right side",
"Open cover and pull out old box",
"Insert new maintenance box until it clicks",
"Close cover",
"Counter resets automatically",
"Dispose of old box per local e-waste regulations"
],
"partsNeeded": ["T04D100 Maintenance Box"]
},
{
"task": "Clean scanner glass and ADF",
"frequency": "Weekly if heavily used, monthly otherwise",
"procedure": [
"Lift scanner lid",
"Spray glass cleaner on soft, lint-free cloth",
"Wipe scanner glass and document glass gently",
"Clean ADF input and output areas",
"Allow to dry completely",
"Test scan to verify no streaks"
]
},
{
"task": "Firmware updates",
"frequency": "Every 6 months or when issues occur",
"procedure": [
"Check current firmware: Setup > Firmware Update > Check Update",
"If update available, select Update via Network",
"Or visit epson.com/support, download firmware for ET-5850",
"Transfer to USB drive and update via USB",
"Do not power off during update",
"Printer will reboot when complete",
"Updates may add features, improve stability, fix bugs"
]
}
]
},
"firmware": {
"latest": "21.43.LU23K4",
"releaseDate": "2024-05-10",
"updateProcedure": "Check for updates via control panel: Setup > Firmware Update. Or download from epson.com/support and update via USB."
},
"warranty": {
"standard": "1 year limited warranty with registration, includes up to 2 years of ink",
"extendedOptions": [
"Epson 2-year extended service plan",
"Epson 3-year total coverage with advance exchange",
"On-site service available through authorized resellers"
]
},
"certifications": ["ENERGY STAR", "EPEAT Bronze"],
"releaseDate": "2021-09"
}