F
licenseNot graded
qualityA
maintenanceEnables retrieving and managing tickets and comments, analyzing tickets, drafting responses, and accessing Help Center articles as a knowledge base.
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Search tickets, read conversations and people; create and update tickets and people in Octadesk.
Read tickets, contacts, companies, agents and groups; create, update and reply to tickets.
Read conversations and contacts; add replies or notes, set status and assign in Chatwoot.
Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.
Search tickets, people, organizations and KB articles in Deskpro, and create tickets and replies.
Add one secure layer between your agents and this server.