"Information and Communications Technology (ICT)" matching MCP servers:

Enables AI-driven customer support ticket processing, including classification, response generation, and automated email sending and Google Sheets logging.

Enables FiberOne Broadband subscribers to access account details, data usage, transactions, plans, outage tickets, lost days, and modem information, as well as file outage reports, through MCP tools.

Enables support agents to look up customer account details and billing or incident information through two read-only MCP tools for triage workflows.

MCP server for Twilio communications, enabling SMS/MMS sending, message listing, outbound calls, and phone number lookup.

Enables agents to search answered tickets, ask new questions, and answer waiting questions on the shared help desk, while providing read-only observation of visits.

MCP server for the HubSpot CRM API with tools for managing contacts, companies, deals, tickets, and CRM workflows. Generated with MCPForge. Sensitive operations can be protected with permissions, audit logs, and approval workflows.

Provides hospitality intelligence tools for restaurant optimization, including menu profitability analysis, food cost calculation, reservation management, review sentiment analysis, and allergen checking.

MCP server for ConnectWise PSA (Manage) enabling ticket management, time entry, and read-only lookups of companies, contacts, and configurations with role-based access control and bring-your-own-API-keys support.

A remote MCP server for Zammad, enabling ticket management, search, and OAuth authentication.

Provides a Model Context Protocol server for WhatsApp, enabling session management, webhook normalization, and tenant-based message operations through a public API and private control plane.

Zendesk MCP Pack for managing tickets, users, and organizations via OAuth.

Enables AI assistants to interact with the NinjaOne platform for managing devices, organizations, alerts, and tickets through a decision-tree tool-loading architecture.

Enables AI assistants to search and retrieve support tickets, add notes, close tickets, and access SLA policies through MCP tools, resources, and prompts over Streamable HTTP.

Enables ticket and contact management via Freshdesk API v2, including listing, searching, and retrieving support tickets and customer contacts.

Enables users to search and retrieve ServiceNow tickets, knowledge base articles, and service catalog items through the Model Context Protocol.

MCP server for Zendesk support workflows that enables ticket search, lookup, creation, commenting, status updates, and user listing through natural language. It uses OAuth authentication and supports both internal notes and public comments.

Enables interaction with Intercom's customer communications platform via the Intercom REST API, providing 102 tools for managing admins, articles, companies, contacts, conversations, and more.

Enables to search, view, and interact with Intercom contacts and conversations, including sending customer-visible replies and internal notes.

Enables operators to manage support desk operations, including case queues, customer relationships, and communications, through an agent-first MCP interface with exact lifecycle and authorization controls.

Enables sending WhatsApp messages through Claude Desktop and other MCP-compatible LLMs. Supports single and bulk messaging, phone number validation, and session management via the zapr.link service.