issue_refund
Refund part or all of an order to the original payment method, with built-in checks for time limits, refundable balance, and approval on amounts over $100.
Instructions
Refund part or all of an order to the original payment method. Policy (enforced by the tool): within 30 days of the order, never more than what is left to refund, and refunds over $100 are held for a human specialist's approval. Call get_order first to check amounts.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| amount | Yes | Refund amount in USD, e.g. 24.00. | |
| reason | Yes | Short reason in the customer's words. | |
| order_id | Yes | Order number, e.g. NW-5001. |