search_feature_feedback
Find Zendesk tickets and articles tied to a feature to uncover bug reports, requests, feedback, and support questions. Filter by lookback days and solved status.
Instructions
Search for all tickets and articles related to a specific feature. This is a convenience tool that searches for feature-related content including: - Bug reports - Feature requests - User feedback - Support questions
Example: "collections" will find all tickets and articles mentioning collections
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| days_back | No | Number of days to look back (default: 90) | |
| feature_name | Yes | Name of the feature to search for (e.g., "collections", "route planning") | |
| include_solved | No | Include solved/closed tickets (default: true) |