get_ticket
Fetch full Zendesk ticket details by ID, including comments and metadata, for support queries.
Instructions
Get full details of a specific ticket by ID, including all comments and metadata
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes | The Zendesk ticket ID | |
| include_comments | No | Whether to include all ticket comments (default: true) |