infoset_update_ticket
Update an existing Infoset ticket by changing its status, stage, priority, subject, pipeline, or owners. Specify the ticket ID and set the fields to modify.
Instructions
Update an existing Infoset ticket
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| status | No | New status (1=Open, 2=Pending, 3=Resolved, 4=Closed) | |
| stageId | No | New stage ID (pipeline column) | |
| subject | No | New subject | |
| ownerIds | No | New owner user IDs | |
| priority | No | New priority (1=Low, 2=Normal, 3=High, 4=Urgent) | |
| ticketId | Yes | Ticket ID | |
| pipelineId | No | New pipeline ID |