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WeTrack Enterprise MCP Server

by subbuyalla

wetrack_get_ticket_category

Retrieve a ticket category by its ID to access its full details. Use this tool to identify the classification of a ticket and support ticket management.

Instructions

Get a single ticket category by ID.

Args: category_id: The category ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
category_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv1.0.0

TDQS

B3.1/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

There are no annotations, so the description carries the full burden of behavioral disclosure. It only says 'get,' implying a read-only operation, but it does not disclose any behavior such as whether the ID must be an internal ID, what happens if the category is not found, whether filtering or project scoping applies, or any authentication expectations. Minimal behavioral context is provided beyond the operation name.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short and front-loaded with the main purpose. The Args section is somewhat redundant but structured and easy to parse. No wasted words, though it could have used the space saved to add more useful guidance.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter retrieval tool with an output schema, the description is minimally adequate: an agent knows the resource, the single argument, and that it returns a category. However, it lacks usage context, error behavior, and any clarity about the ID format, so it is not fully complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate. It does provide 'category_id: The category ID,' but this is essentially restating the parameter name and title. It does not clarify the ID format, whether it is a UUID, numeric ID, or opaque string, or any constraints on the value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description says 'Get a single ticket category by ID,' which uses a specific verb and resource, and explicitly distinguishes it from sibling tools like list_ticket_categories which retrieve multiple categories. The intent is unambiguous and matches the tool's name and schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description does not explain when to use this tool versus alternatives such as list_ticket_categories or update_ticket_category. It only states the basic operation, leaving usage context entirely implicit. There is no mention of prerequisites, when not to use it, or relationship to related category tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Deploy Server

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