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subbuyalla

WeTrack Enterprise MCP Server

by subbuyalla

wetrack_get_ticket

Retrieve full ticket details by ID, with distinct data shapes for work items (EPIC/STORY/TASK/BUG) and support tickets.

Instructions

Get full details of a single ticket by its ID. Returns different shapes for work items (EPIC/STORY/TASK/BUG) vs support tickets.

Args: ticket_id: The ticket UUID or numeric ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticket_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv1.0.0

TDQS

A4.3/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations are absent, so the description carries the behavioral burden. It discloses that the response shape varies by ticket type (work item vs support), which is useful. However, it omits potential error conditions, permissions, or read-only guarantees, which are not covered by any annotation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences plus a brief Args section. No fluff; every element earns its place. The key info is front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

A single-parameter get tool with an output schema present, so return format is already defined. The description covers the essential variation in return shapes and the parameter format. Nothing critical is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema has 0% description coverage, but the description explicitly explains that ticket_id accepts 'UUID or numeric ID.' This adds meaningful semantics beyond the schema's generic string type, helping the agent format the parameter correctly.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource: 'Get full details of a single ticket by its ID.' It distinguishes from siblings like history, attachments, and comments by implying comprehensive retrieval. The differentiation between work items and support tickets further clarifies scope.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description clearly implies this is the main retrieval tool for full ticket details, contrasted with siblings that fetch specific aspects (history, attachments, comments). It does not explicitly state when not to use it, but the context is unambiguous for most use cases.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Deploy Server

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