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list_tickets

Retrieve all tickets created in the current session to review unresolved issues and track support interactions at a glance.

Instructions

Tickets created in this session.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. First observedv0.1.0

TDQS

C2.9/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden. It does add a key behavioral detail: the result is limited to tickets created in this session, which implies a linguistic scope or filter. However, it gives no indication of read-only status, possible pagination, or whether the session is the current conversation or something else, leaving significant behavioral unknowns.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely short, which is appropriate for a zero-parameter tool. It is front-loaded with the key word 'Tickets' and the scope 'in this session', but it is a fragment rather than a proper sentence. Still, it is concise and to the point with no waste.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Although an output schema exists, it is not visible here, so this review relies on the description alone. The description gives the essential scope but leaves 'this session' undefined and does not mention any feature like ordering or limit. For a trivial list tool, this is near adequate, but the phrase could cause confusion about the meaning of 'session'.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has 0 parameters, so the schema is empty and the baseline is 4. The description correctly does not repeat parameter information, and no additional parameter semantics are needed.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Tickets created in this session' is a noun phrase rather than a clear action statement; it implies the tool returns tickets scoped to the current session but does not explicitly say 'list' or 'retrieve'. It does suggest the resource (tickets) and the scope, which helps distinguish it from get_customer, get_transactions, and create_ticket, but the wording leaves room for interpretation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when to choose this tool over alternatives like search_knowledge (which might find tickets) or create_ticket (which creates them). The description does not explain that this is a quick way to see session-created tickets or that it avoids calling a broader search, so an agent has no explicit selection criteria.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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