A
licenseB
qualityC
maintenanceEnables MCP clients to search and manage customer support tickets, customer records, and knowledge base articles, with read-only and human-approved write workflows.
8
1
MIT
support-tools
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Alternatives to support-tools
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- FlicenseNot gradedqualityBmaintenanceProvides MCP tools that let an agent retrieve customer account, product usage, interaction, and support summaries, and create follow-up tasks after user approval.-
- AlicenseNot gradedqualityCmaintenanceEnables an AI to perform customer support workflows by looking up customers, retrieving orders, and creating support tickets through MCP tools.3 npmX11 no permit persons clause
- FlicenseNot gradedqualityDmaintenanceEnables customer support operations such as order lookup, store credit, refunds, and audit log review through an agent using safe, typed MCP tools.-
- AlicenseNot gradedqualityCmaintenanceEnables operators to manage support desk operations, including case queues, customer relationships, and communications, through an agent-first MCP interface with exact lifecycle and authorization controls.100 npm1Apache 2.0
- AlicenseBqualityCmaintenanceEnables support agents to look up customer account details and billing or incident information through two read-only MCP tools for triage workflows.2MIT
TDQS
A3.7/5.0
Scored across 5 tools
Disambiguation5/5
Each tool has a clearly distinct purpose: customer profile, transaction history, knowledge lookup, ticket listing, and ticket creation. There is no meaningful overlap between them, so an agent can reliably choose the right tool.
Naming Consistency5/5
All tools use a consistent snake_case verb_noun convention: get_customer, get_transactions, search_knowledge, list_tickets, create_ticket. The naming is uniform and predictable.
Tool Count5/5
Five tools is an appropriate size for a focused customer-support toolset. It covers the core operations without unnecessary redundancy or missing essentials.
Completeness5/5
The set covers the main support workflow: retrieve customer info, view transactions, search knowledge, and escalate by creating a ticket. There are no obvious dead ends for the server's stated support purpose.