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ssolanky

cxone-wfm-intraday-mcp

by ssolanky

summarise_intraday_recommendation

Generates a plain-English recovery recommendation for an intraday queue, explaining what went wrong, why, the recommended action, expected impact, and trade-offs.

Instructions

Return a plain-English recovery recommendation (what / why / action / impact / trade-offs).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
target_queueYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided; description carries full burden. It does not disclose whether the tool is read-only, modifies state, or requires authentication. The mention of 'recovery recommendation' implies computation but side effects are unclear.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, no fluff, front-loaded with key info. Could be slightly expanded to include parameter hints without losing conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Description lists output components partially compensating for missing output schema. However, no parameter info and limited behavioral context leave gaps for a complete understanding.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The sole parameter 'target_queue' is not described in either the schema or the tool description. With 0% schema description coverage, the agent has no guidance on what value to provide or its format.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly specifies verb 'Return' and resource 'plain-English recovery recommendation' with components (what/why/action/impact/trade-offs). Does not explicitly distinguish from sibling tools like 'simulate_recovery_action', but purpose is sufficiently clear.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives (e.g., after simulation or for reporting). No context about prerequisites or expected input state.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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