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ssolanky

cxone-wfm-intraday-mcp

by ssolanky

get_intraday_risk_drivers

Identify why a queue is at risk by analyzing ranked risk drivers with supporting data.

Instructions

Explain why a queue is at risk: ranked risk drivers with supporting data.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queueYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are present, so the description must disclose behaviors. It fails to mention side effects, permissions, or limitations. For a read analysis, it should indicate no destructive actions, but does not.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence, efficient and front-loaded. However, it could add a bit more detail without becoming verbose, such as indicating the output structure.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has one parameter, no output schema, and no annotations, the description is too minimal. It lacks details on return values, prerequisites, or how the risk drivers are derived, making it incomplete for reliable agent use.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%. The only parameter 'queue' is mentioned in the description but without additional meaning (e.g., format, example, or constraints). The description does not compensate for the lack of schema documentation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'explain' and the resource 'queue', with an outcome 'ranked risk drivers with supporting data'. It distinguishes itself from sibling tools like 'get_intraday_snapshot' by focusing on risk explanation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool vs alternatives (e.g., 'get_intraday_snapshot'). There is no mention of context or exclusions, leaving the agent to infer usage.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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