Enables comprehensive management of Zendesk tickets, comments, and Help Center articles through tools for searching, creating, and updating content. It includes specialized prompts for ticket analysis and response drafting to streamline support workflows.
Enables fetching and analyzing Zendesk support tickets and Help Center articles for trend analysis, knowledge base management, and drafting new articles.
Enables AI agents to interact with Zendesk ticket data for customer support analysis and insights. It supports searching tickets by tags or keywords, retrieving ticket details, and analyzing agent performance and service trends.
Enables AI agents to search, browse, and retrieve articles from the Wealthsimple Help Center via 7 typed tools (search, taxonomy, article retrieval) using the public Zendesk API.
