update_incident
Update fields on an existing incident by providing the incident number or sys ID and a set of field-value pairs to modify.
Instructions
Update fields on an existing incident.
Args: number_or_sys_id: Incident number (e.g. INC0010023) or sys_id. fields: Field name -> new value, e.g. {"state": "2", "priority": "1"}.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"number_or_sys_id": "<number_or_sys_id>",
"fields": "<fields>"
},
"name": "update_incident"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| fields | Yes | ||
| number_or_sys_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||