resolve_incident
Resolve a ServiceNow incident by updating its state to Resolved using the incident number or sys ID, required close notes, and an optional resolution code.
Instructions
Resolve an incident by setting its state to Resolved.
Args: number_or_sys_id: Incident number or sys_id. close_notes: Notes describing the resolution. close_code: Resolution code, e.g. "Solved (Permanently)", "Solved (Workaround)".
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| close_code | No | Solved (Permanently) | |
| close_notes | Yes | ||
| number_or_sys_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||