A
licenseNot graded
qualityC
maintenanceMCP server enabling interaction with ServiceNow API for managing incidents, CMDB, change management, and other ServiceNow operations via natural language.
19
MIT
servicenow-mcp
by siddhardhan
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TDQS
A3.9/5.0
Scored across 6 tools
Disambiguation5/5
Each tool has a clear, distinct purpose covering the full incident lifecycle: get, create, update, search, add comment, and resolve. There is no overlap or ambiguity between them.
Naming Consistency4/5
Tools follow a verb_noun pattern (e.g., get_incident, create_incident). The only minor deviation is 'add_comment' which is still verb_noun but lacks the 'incident' suffix, though it is clearly contextual.
Tool Count5/5
Six tools is an ideal size for an incident management MCP server. Each tool serves a necessary operation without being too many or too few, keeping the surface focused and manageable.
Completeness4/5
Core incident operations are covered: create, read, update, search, comment, and resolve. Missing an explicit delete tool, but ServiceNow incidents are typically not deleted; update can handle assignment. Minor gap but still robust.
Maintenance
ActivitySlowing
ResponsivenessNo issues