Undo a call's outcome
luca_call_events_undo_outcomeUndo a mistaken call outcome and put the call back in the queue; valid for 48 hours after the outcome was set.
Instructions
Clear a mistaken attendance mark and put the call back in the queue. The window is 48 hours from when the outcome was set.
Luca operation: POST /api/call-events/{id}/undo-outcome Required scopes: call_events:write Required OAuth scope: luca:draft; data sensitivity: full_content Requires Idempotency-Key. Provide idempotencyKey for safe retries, or the server will generate one. Use workspaceId or workspaceSlug to override the default workspace configured by environment.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | ||
| workspaceId | No | Optional Luca workspace id override. | |
| workspaceSlug | No | Optional Luca workspace slug override. | |
| idempotencyKey | No | Stable key for safe retries. If omitted, the MCP server generates a unique key for this call. |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes | ||
| provenance | No |