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whmcs_get_ticket

Retrieve detailed information and replies for a specific WHMCS support ticket by providing its ticket ID.

Instructions

Get detailed information about a specific ticket including replies

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketidYesTicket ID

Implementation Reference

  • Core implementation of the whmcs_get_ticket tool logic in WhmcsApiClient.getTicket(). Performs authenticated API request to WHMCS 'GetTicket' endpoint, returning ticket details, replies, and notes.
    async getTicket(params: { ticketid: number }) {
        return this.call<WhmcsApiResponse & {
            ticketid: number;
            tid: string;
            c: string;
            deptid: number;
            deptname: string;
            userid: number;
            contactid: number;
            name: string;
            email: string;
            cc: string;
            date: string;
            subject: string;
            status: string;
            priority: string;
            admin: string;
            lastreply: string;
            flag: number;
            service: string;
            replies: { reply: Array<{
                replyid: number;
                userid: number;
                contactid: number;
                name: string;
                email: string;
                requestor_name: string;
                requestor_email: string;
                requestor_type: string;
                admin: string;
                date: string;
                message: string;
                attachment: string;
                attachments_removed: boolean;
                rating: number;
            }> };
            notes: { note: Array<{
                noteid: number;
                admin: string;
                date: string;
                message: string;
                attachments: string[];
                attachments_removed: boolean;
            }> };
        }>('GetTicket', params);
    }
  • src/index.ts:438-452 (registration)
    MCP tool registration for 'whmcs_get_ticket' including schema validation, thin handler wrapper, and delegation to WhmcsApiClient.getTicket().
        'whmcs_get_ticket',
        {
            title: 'Get Ticket Details',
            description: 'Get detailed information about a specific ticket including replies',
            inputSchema: {
                ticketid: z.number().describe('Ticket ID'),
            },
        },
        async (params) => {
            const result = await whmcsClient.getTicket(params);
            return {
                content: [{ type: 'text', text: JSON.stringify(result, null, 2) }],
            };
        }
    );
  • Zod input schema for whmcs_get_ticket tool requiring a numeric ticketid parameter.
    inputSchema: {
        ticketid: z.number().describe('Ticket ID'),
    },

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