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update_ticket_status

Update the status of an HR ticket by entering the ticket ID and desired status. Get confirmation that the ticket status has been changed.

Instructions

Update the status of a ticket. :param ticket_id: Ticket ID :param status: New status of the ticket :return: Confirmation message

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
statusYes
ticket_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must disclose behavioral traits. It only states 'Update' and a return message, but omits whether this is a permanent write, whether it validates status values, or required permissions. The 'Confirmation message' hints at output but not side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short and front-loaded with the purpose. However, the parameter lines are redundant with the schema titles, adding little value. Still, it is concise and well-structured with a docstring format.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is simple, but the description doesn't specify valid status values, whether the ticket must already exist, or the exact confirmation content. Given no output schema details are visible here, the description should provide more context to avoid incorrect usage.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema coverage is 0%, so the description must define parameters. It only restates the parameter names: 'ticket_id: Ticket ID' adds no meaning beyond the schema title, and 'status: New status' is vague, lacking allowed values or format. This fails to compensate for the schema's lack of enums.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb 'Update' and resource 'ticket status', clearly stating what the tool does. It doesn't explicitly contrast with siblings like create_ticket or list_tickets, but the action is unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided about when to use this tool versus alternatives like create_ticket or list_tickets. There are no instructions on prerequisites such as the ticket needing to exist, nor any exclusion criteria.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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