MCP Server for Intercom

by raoulbia-ai
Verified

list_conversations

Retrieve Intercom conversations within a specific date range using startDate and endDate (DD/MM/YYYY format). Filter results by keyword or exclude content as needed. Ideal for analyzing support ticket history.

Instructions

Retrieves Intercom conversations within a specific date range.

Required: startDate, endDate (DD/MM/YYYY format, max 7-day range) Optional: keyword, exclude (for content filtering)

Always ask for specific dates when user makes vague time references.

Input Schema

NameRequiredDescriptionDefault
endDateYesEnd date in DD/MM/YYYY format (e.g., '21/01/2025'). Required.
excludeNoOptional exclusion filter for conversation content.
keywordNoOptional keyword to filter conversations by content.
startDateYesStart date in DD/MM/YYYY format (e.g., '15/01/2025'). Required.

Input Schema (JSON Schema)

{ "properties": { "endDate": { "description": "End date in DD/MM/YYYY format (e.g., '21/01/2025'). Required.", "type": "string" }, "exclude": { "description": "Optional exclusion filter for conversation content.", "type": "string" }, "keyword": { "description": "Optional keyword to filter conversations by content.", "type": "string" }, "startDate": { "description": "Start date in DD/MM/YYYY format (e.g., '15/01/2025'). Required.", "type": "string" } }, "required": [ "startDate", "endDate" ], "type": "object" }

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