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onlyflowstech

@onlyflows/servicenow-mcp

sn_create

Create a new record on any ServiceNow table by passing field values as a JSON object.

Instructions

Create a new record on any ServiceNow table. Pass field values as a JSON object.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
tableYesServiceNow table name (e.g. incident)
fieldsYesJSON object of field name/value pairs (e.g. {"short_description":"Server down","urgency":"1"})
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are present, so the description must carry the full burden. It only states the core action and input; it does not disclose return values, permissions, validation behavior, or consequences of invalid fields.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two short sentences, direct and front-loaded, with no redundant or filler content.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is simple and the schema fully covers parameters, but the description omits expected return values, error handling, and any table-specific constraints. Given the lack of annotations and output schema, more context would be helpful.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% for both parameters, including examples. The description adds no substantive meaning beyond the schema; it merely restates that field values are passed as a JSON object.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('create') and the resource ('record on any ServiceNow table'), and the creation semantics distinguish it from sibling tools like sn_update, sn_delete, and sn_get.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit usage guidance is provided. It does not mention when to use this tool instead of alternatives like sn_update, nor any exclusions or prerequisites beyond the basic action.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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