Query any ServiceNow table. Returns records matching the encoded query with support for field selection, pagination, sorting, and display values.

Get a single ServiceNow record by sys_id. Returns all fields or a specified subset.

Create a new record on any ServiceNow table. Pass field values as a JSON object.

Update an existing ServiceNow record. Pass the sys_id and field values to change.

Delete a ServiceNow record by sys_id. Requires the confirm flag set to true as a safety measure.

Bulk update or delete records matching a query. Runs in dry-run mode by default — set confirm to true to execute. Safety cap at 10,000 records.

Run aggregate queries (COUNT, AVG, MIN, MAX, SUM) on a ServiceNow table with optional grouping.

Get the schema (field definitions) for a ServiceNow table. Returns field names, types, max lengths, mandatory flags, and reference targets.

Check ServiceNow instance health: version, cluster nodes, stuck jobs, semaphores, and key stats (active incidents, P1s, changes, problems).

Manage attachments on ServiceNow records. List, download, or upload attachments.

Traverse CMDB CI relationships (graph walk). Supports upstream, downstream, or both directions with configurable depth. Use for impact analysis and dependency mapping.

Query ServiceNow system logs (syslog table) with severity, source, and time-based filters. Results ordered newest first.

Search across ServiceNow code artifacts — business rules, script includes, UI scripts, client scripts, and scripted REST operations. Returns matching records with code snippets.

Discover tables, applications, and plugins installed on the ServiceNow instance.

Automated Test Framework — list, run, and get results for ATF tests and test suites.

Natural language interface for ServiceNow. Translates plain English into ServiceNow API calls. Supports queries, aggregates, schema lookups, creates, updates, and batch operations. Read operations execute immediately; write operations require execute=true.

Execute a background script on the ServiceNow instance. Runs server-side GlideRecord/GlideSystem JavaScript and returns output from gs.print() calls. Requires admin role. NOTE: This tool requires the optional Playwright dependency.