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omkarg01

HR Assist MCP Server

by omkarg01

update_ticket_status

Update a ticket's status by specifying its ID and new status. Use to manage ticket workflow and track progress.

Instructions

Update the status of a ticket. :param ticket_id: Ticket ID :param status: New status of the ticket :return: Confirmation message

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
statusYes
ticket_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description gives minimal behavioral info: it updates status and returns a confirmation. No mention of side effects, permissions, or error handling. With no annotations, this is insufficient for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise, with no unnecessary text. The main action is front-loaded, and parameter docs are structured efficiently.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity and the presence of an output schema, the description covers the basic operation and parameters. However, it lacks details on valid status values and potential errors, making it incomplete for a fully informed invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description adds brief explanations for both parameters ('Ticket ID', 'New status of the ticket'), which is helpful given 0% schema coverage. However, it fails to specify valid values for the 'status' parameter, which is critical for correct invocation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description explicitly states the action 'Update the status of a ticket', clearly identifying the verb and resource. It distinguishes from sibling tools like create_ticket and list_tickets, which have different purposes.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No usage guidance is provided; the description only states what the tool does without advising when to use it versus alternatives or any prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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