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omkarg01

HR Assist MCP Server

by omkarg01

list_tickets

Retrieve tickets for an employee, with optional filtering by status. Use this to view or manage support tickets.

Instructions

List tickets for an employee with optional status filter. :param employee_id: Employee ID (optional) :param status: Ticket status (optional) :return: List of tickets

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
statusNo
employee_idNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description must carry the burden. It implies read-only listing but does not confirm safety, mention pagination, or disclose any side effects. The return type is noted but not detailed.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short and to the point, with a clear sentence for purpose and a docstring for parameters. However, the docstring repeats schema information without adding significant value, making it slightly redundant.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Minimal for a simple list tool: covers purpose and param names, but lacks context on scope (all vs employee tickets), pagination, ordering, or differentiation from other list siblings. Output schema exists, so return details are not needed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0%, so description adds some value by labeling parameters and marking them optional, but it only repeats the name and optionality. No values, formats, or constraints are provided for status or employee_id.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states the verb 'list' and resource 'tickets', but is vague about the scope: 'for an employee' with an optional employee_id implies either all tickets or a filtered set. It distinguishes from create/update siblings but not from other list tools like list_employees.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool vs alternatives. The name and basic purpose suggest listing tickets, but no differentiation from list_employees or list_managers, and no prerequisites for effective use.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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