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Record the user's decision

resolve

Record user decisions for tickets to mark them answered and unblock waiting workers.

Instructions

Record the user's answer/decision for a ticket. Flips it to answered so the waiting worker unblocks on its next check_response.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
decisionYesThe user's answer, decision, or direction.
ticket_idYes
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description must be self-sufficient. It discloses a key behavioral trait: the tool flips the ticket state to 'answered', enabling a waiting worker to proceed. However, it omits other possible side effects, such as whether the action is reversible, permission requirements, or limitations on repeated calls.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences long, front-loaded with the primary action, and adds a contextual effect. Every word is necessary; there is no fluff.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (2 params, no output schema, no annotations), the description covers the core functionality and its place in the workflow (unblocking check_response). It could mention what the tool returns or error conditions, but this is a minor gap.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 50% (decision is described, ticket_id is not). The description says 'for a ticket', which loosely links ticket_id to a ticket context, but it does not clarify the format or purpose of ticket_id beyond its name. The description fails to compensate for the missing schema detail.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action: 'Record the user's answer/decision for a ticket.' It also provides context on the subsequent effect (flipping to answered, unblocking worker). This verb+resource pairing is specific and distinguishes the tool from sibling tools like cancel_request or confirm_meeting.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage when needing to record a user's decision and unblock a worker. It mentions 'on its next check_response', tying to a specific workflow, but it does not explicitly state when not to use this tool or provide alternative tools for similar purposes.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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