update_intake_work_item
Update an intake work item's triage status (pending, declined, snoozed, accepted, or duplicate). Provide snoozed_till for snoozed or duplicate_to for duplicate statuses.
Instructions
Update an intake work item, including triage status.
Status values: -2 = pending (default/unreviewed) -1 = declined 0 = snoozed (requires snoozed_till date) 1 = accepted (converts intake item to active work item) 2 = duplicate (requires duplicate_to work item ID)
Args: project_id: UUID of the project work_item_id: UUID of the work item (use the issue field from IntakeWorkItem response, not the intake work item ID) status: Triage status (-2=pending, -1=declined, 0=snoozed, 1=accepted, 2=duplicate) snoozed_till: ISO 8601 date string, required when status=0 duplicate_to: UUID of the work item this duplicates, required when status=2 source: Source identifier source_email: Source email address
Returns: Updated IntakeWorkItem object
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| source | No | ||
| status | No | ||
| project_id | Yes | ||
| duplicate_to | No | ||
| snoozed_till | No | ||
| source_email | No | ||
| work_item_id | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | No | ||
| extra | No | ||
| inbox | No | ||
| issue | No | ||
| intake | No | ||
| source | No | ||
| status | No | ||
| project | No | ||
| workspace | No | ||
| created_at | No | ||
| created_by | No | ||
| deleted_at | No | ||
| updated_at | No | ||
| updated_by | No | ||
| external_id | No | ||
| duplicate_to | No | ||
| issue_detail | No | ||
| snoozed_till | No | ||
| source_email | No | ||
| external_source | No |