create_customer_request
Create a customer request and link relevant work items to track progress.
Instructions
Create a request on a customer.
Args: customer_id: UUID of the customer name: Request name description_html: HTML description link: URL associated with the request work_item_ids: UUIDs of work items addressing this request; links them to the customer as the request is created. Only settable here — use manage_customer_work_items to change links afterwards.
Returns: The created CustomerRequest. work_item_ids is never echoed back; read the links with list_customer_work_items.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"customer_id": "<customer_id>",
"name": "<name>"
},
"name": "create_customer_request"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| link | No | ||
| name | Yes | ||
| customer_id | Yes | ||
| work_item_ids | No | ||
| description_html | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | No | ||
| link | No | ||
| name | Yes | ||
| created_at | No | ||
| description | No | ||
| work_item_ids | No | ||
| attachment_count | No | ||
| description_html | No |