manage_customer_work_items
Link or unlink work items to a customer. Use this to manage associations between customers and their work items, optionally scoping links to a specific customer request.
Instructions
Link or unlink work items on a customer. Use list_customer_work_items to read.
Args: customer_id: UUID of the customer action: "link" to attach the work items, "unlink" to detach them work_item_ids: Work item UUIDs to link/unlink customer_request_id: Scope the links to this request of the customer. On unlink, omitting it drops every link to the work item, whichever request made it.
Returns: The customer's linked work items after the operation
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"customer_id": "<customer_id>",
"action": "<action>",
"work_item_ids": "<work_item_ids>"
},
"name": "manage_customer_work_items"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| action | Yes | ||
| customer_id | Yes | ||
| work_item_ids | Yes | ||
| customer_request_id | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |