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jshsakura

mfa-servicenow-mcp

by jshsakura

get_logs

Retrieve ServiceNow logs filtered by type and criteria such as timeframe, source, or message content.

Instructions

Query ServiceNow logs. log_type: system/journal/transaction/background. Max 20 rows.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameNo[background] Execution name LIKE
levelNo[system] error|warning|info|debug
limitNo
queryNo
stateNo[background] running|complete|cancelled
tableNo
offsetNo
sourceNo[system/background] Source LIKE
containsNoText search (message/value)
log_typeYesLog type
timeframeNoTime filterlast_24h
created_byNo[journal/transaction] User filter
field_nameNo[journal] work_notes|comments
url_containsNo[transaction] URL LIKE
record_sys_idNo[journal] Record sys_id
max_text_lengthNo
response_statusNo[transaction] HTTP status
min_response_time_msNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, description must convey behavioral traits. It mentions max 20 rows but omits read-only nature, auth requirements, or pagination details.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Extremely concise single sentence, no wasted words. However, could benefit from more structure (e.g., listing key details).

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 18 parameters and no output schema, description lacks completeness. Does not explain return format, parameter combinations, or typical use cases.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is high (67%), so baseline is 3. Description adds minimal value beyond listing log types and max rows, which are already in schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states 'Query ServiceNow logs' with verb and resource, and lists log types. Distinguishes from siblings by being logs-specific, but lacks detail on output.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like sn_query. No exclusions or context provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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