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jshsakura

mfa-servicenow-mcp

by jshsakura

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    TDQS

    C2.9/5.0

    Scored across 32 tools

    Disambiguation3/5

    Many tools are distinct by domain (logs, schema, attachments, workflows, scripted REST), but several portal/server-code tools overlap heavily: get_widget_bundle, get_portal_component_code, download_portal_sources, download_app_sources, get_metadata_source, and search tools all retrieve related source. Descriptions often explicitly disambiguate (e.g. sn_query as last resort, manage_workflow legacy-only), but an agent still has to choose carefully among multiple source-fetching paths.

    Naming Consistency3/5

    Most names follow verb_noun or manage_* patterns, but the set mixes sn_ abbreviations, noun-first names like sn_schema/sn_health, and several verb families (get_, search_, download_, manage_, analyze_, trace_). The conventions are readable but not fully predictable across all 32 tools.

    Tool Count2/5

    32 tools is heavy for a single MCP server and exceeds the 25+ threshold where count typically becomes a burden. While ServiceNow is broad, several tools cover overlapping retrieval/search/portal-source workflows rather than clearly separate tasks, suggesting the surface could be consolidated.

    Completeness3/5

    The surface covers many ServiceNow dev/admin areas: schema, query/aggregation, server code, portal sources/pages/widgets, logs, workflows/flows, deployments, script includes, and attachments. However, lifecycle coverage is uneven: portal pages/widgets largely support read/analysis/download/diff rather than create/update/delete, Flow Designer is read-only, and deployment verification/export lacks an obvious apply/import operation.

    Maintenance

    ActivityActive
    ResponsivenessResponsive