Search Jitbit Helpdesk Tickets
jitbit_search_ticketsSearch Jitbit Helpdesk tickets by keyword or phrase to find specific support requests and their details.
Instructions
Search for tickets in Jitbit Helpdesk by keyword or phrase.
Args:
query (string): Search query to match against ticket subjects and bodies
limit (number): Maximum results to return, 1-100 (default: 25)
offset (number): Number of results to skip for pagination (default: 0)
Returns: List of matching tickets with ID, subject, status, priority, category, submitter, and assignee.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| query | Yes | Search query to match against ticket subjects and bodies | |
| limit | No | Maximum results to return | |
| offset | No | Number of results to skip for pagination |