List Jitbit Helpdesk Tickets
jitbit_list_ticketsRetrieve and filter support tickets from Jitbit Helpdesk by status, mode, or pagination to manage customer inquiries.
Instructions
List and filter tickets in Jitbit Helpdesk.
Args:
mode (string, optional): Filter mode — "all", "unanswered", "updated"
status (string, optional): Filter by ticket status, passed to the Jitbit API as-is
limit (number): Maximum results to return, 1-100 (default: 25)
offset (number): Number of results to skip for pagination (default: 0)
Returns: List of tickets with ID, subject, status, priority, category, submitter, and assignee.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| mode | No | Filter mode: "all", "unanswered", "updated" | |
| status | No | Filter by ticket status | |
| limit | No | Maximum results to return | |
| offset | No | Number of results to skip for pagination |