Store agent classification
tickets_update_classificationSave agent-determined ticket classification (category and priority) locally while preserving original source labels. Ensures classification is stored without altering the ticket's original data.
Instructions
Persist agent classification locally without rewriting source labels.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| category | Yes | ||
| priority | Yes | ||
| ticket_id | Yes | ||
| confidence | Yes | ||
| idempotency_key | Yes |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| category | Yes | ||
| priority | Yes | ||
| replayed | Yes | ||
| ticket_id | Yes | ||
| confidence | Yes | ||
| idempotency_key | Yes |