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Get Service Desk For Project

jira_get_service_desk_for_project
Read-only

Identify the Jira Service Desk for a project key in Server/Data Center environments.

Instructions

Get the Jira Service Desk associated with a project key.

Server/Data Center only. Not available on Jira Cloud.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
project_keyYesJira project key (e.g., 'SUP')

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, indicating a safe read operation. The description adds useful context not in annotations: the platform restriction (Server/Data Center only). This goes beyond the structured data and helps the agent avoid incorrect invocation on Cloud environments.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two concise sentences. The first states the purpose, and the second gives an essential constraint. Every word earns its place; no filler or redundant information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is simple with a single parameter and an output schema (per context signals). The description covers the purpose and an important availability restriction. It does not need to detail return values since the output schema exists. Minor gap: no mention of error behavior if the project key is invalid, but this is not critical for a read-only getter.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% for the only parameter (project_key), including a pattern and example. The description does not add additional meaning beyond what the schema already provides, so a baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool's function with a specific verb and resource: 'Get the Jira Service Desk associated with a project key.' This is distinct from sibling tools like jira_get_service_desk_queues, which focus on queues, and other get_* tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a clear usage constraint: 'Server/Data Center only. Not available on Jira Cloud.' This tells the agent when the tool is applicable and implicitly warns against using it in Cloud environments. It does not explicitly name alternatives, but the constraint serves as a strong guideline.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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