get_claims
Search an authenticated seller's buyer complaints and returns to find claims needing attention, such as open cases with response deadlines.
Instructions
Search the authenticated seller's claims (reclamações) — buyer complaints opened against sales. Open claims hurt seller reputation and have response deadlines, so use this to find claims needing attention (e.g. status 'opened'). Optional status filter and date range (ISO 8601); results are paginated with limit/offset. Returns a compact list with claim id, type (e.g. 'claim', 'return'), status, stage (e.g. 'claim', 'mediation'), resource_id (the related order id), reason id and creation date. Call get_claim_detail on a claim id for the full picture.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | Max claims to return, 1-50 (default 10) | |
| offset | No | Pagination offset | |
| status | No | Claim status filter, e.g. 'opened', 'closed'. Omit to list all | |
| date_to | No | Only claims created on/before this date (ISO 8601) | |
| date_from | No | Only claims created on/after this date (ISO 8601, e.g. '2026-01-01T00:00:00.000-03:00') |